We are pleased to announce that the migration to our new ticketing system, Jira Service Management Cloud, has been successfully completed.
You can access the new system through two methods:
- Via your Service Portal by clicking the "Product Support" button
- Directly at https://requests.ibexa.co
To help you get started, we have prepared a Quick Guide for using the Jira Customer Portal, which is available at: https://support.ibexa.co/Support/quick-guide-for-using-jira-customer-portal
We encourage you to review this guide to familiarize yourself with the new system's features and functionality.