Service Life
Overview of the Ibexa Enterprise software releases and corresponding Support services, how long they are maintained and receive security updates.
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Enterprise Product Service Life
Our software products are continuously evolving, and we have released many versions over the years.
We strive to release stable products with cutting-edge technology. However, with new software, there is the inevitable need for Software Maintenance services to provide bug fixes and adjustments for evolving web-technologies.
And as our products always provide new features and possibilities, our documentation and user forums may not always be able to provide an answer to all questions that may arise, in which case our Product Support service team stands ready to assist.
Over time, existing product versions mature and new versions become the center of attention for customers wanting the latest and greatest in features and extensibility. We adapt to this continuous evolution by phasing out services for the old versions while commencing services for the new.
This means that our services specific to each release are only available from a given start date until an end date. The time in between the start and end dates is what we call the product's Service Life.
This table provides an overview of the beginning and end of the Service Life of our products.
|
Product |
Release month |
End of Maintenance (EOM) |
End of Life (EOL) |
Ibexa Cloud option |
|---|---|---|---|---|
|
Feb 2024 |
Feb 2027 |
Feb 2029 |
Yes |
|
|
May 2023 |
Feb 2024 |
May 2024 |
Yes |
|
|
Feb 2023 |
May 2023 |
Jun 2023 |
Yes |
|
|
Nov 2022 |
Feb 2023 |
Mar 2023 |
Yes |
|
|
Oct 2022 |
Nov 2022 |
Dec 2022 |
Yes |
|
|
Apr 2022 |
Jun 2022 |
Aug 2022 |
Yes |
|
|
Jan 2021 |
Jun 2024 |
Jun 2026 |
Yes |
|
|
Mar 2019 |
Mar 2022 |
Mar 2024 |
Yes |
|
|
Dec 2017 |
Dec 2020 |
Dec 2021 |
Yes |
|
|
Dec 2016 |
Dec 2019 |
Dec 2019 |
No |
|
|
Nov 2014 |
Nov 2018 |
Dec 2022 |
No |
|
|
May 2014 |
May 2017 |
May 2019 |
No |
|
|
May 2013 |
May 2016 |
May 2018 |
No |
|
Releases prior to eZ Publish Platform 5.1 LTS have all reached their end of Service Life. |
||||
- EOM: End Of Maintenance, for more information on what that means look at our Service Level Agreement (SLA).
- EOL: End of Life, for more information on what that means look at our Service Level Agreement (SLA).
- LTS: Long Term Supported release
- FT: Fast Track Release
≈ Any information on future release can be subject to change, treat the dates here as Estimated Time of Arrival (ETA).